FAQs

GENERAL COURSE FAQs

  • The cost for BrokerX training is $399. You can recieve a rebate of $100 when you submit your NMLS SAFE exam results to OnCourse Learning (see detailed requirements below). Payment will be processed immediately upon the completion of your registration submission. If you have any questions about the enrollment or payment process, contact us at support@mortgagebrokerx.com. 

    As part of BrokerX, On-Site Skills Development (Success Track training at UWM) is included at no cost to you. Once you have completed your 20 hours of NMLS required study in week 1 of BrokerX, travel arrangements will be confirmed by UWM.   

    Each participant is responsible for costs and fees associated with the NMLS SAFE exam registration, the MU4 application, background/credit checks and any other required costs. (total costs, starting at $300 may vary depending on state requirements). OnCourse Learning will provide additional details during Orientation. 

    More information about test fees and other costs associated with obtaining an MLO license can be found here under the “Professional Standards Fees” section.  

  • Upon receiving your exam results, pass or fail, email a PDF of your NMLS Analysis Score Sheet to brokerx@oncourselearning.com with "BrokerX Score Sheet" as the email subject line. Your rebate will be credited to the card used at the time of registration within 14 business days. 

    To be eligible for the $100 rebate, you must take and share your NMLS SAFE exam within 30 days of completing week 4 of the BrokerX program. 

  • You will receive an initial email from support@mortgagebrokerx.com, then two confirmation emails with more details along with Prep xL course materials and log-in credentials from confirmations=oncourselearning.com@prepxl.oncourselearning.com.

  • You have until 3 business days prior to the date of Orientation to cancel your enrollment in order to receive a full refund. If you forfeit your eligibility during the program, the fee is non-refundable. 

BROKERX COST

  • It will be your responsibility to obtain your test results and share verification with OnCourse Learning. More details will be provided during Orientation and Weeks 1-2. 

  • All BrokerX participants must register for and complete the SAFE MLO test. 

  • If you do not pass the SAFE MLO test, you will still be eligible to attend the On-Site Skills Development (Success Track Training at UWM). You must wait 30 days before re-testing. Re-testing and passing is expected.

  • If you do not pass the SAFE MLO test, you can discuss options with OnCourse Learning at that time. 

  • If your state requirements are not addressed during Orientation, contact Angie Crippen at OnCourse Learning at ACrippen@OnCourseLearning.com

TESTING / LICENSING REQUIREMENTS

  • Once you have completed your 20 hours of NMLS required, travel arrangements will be confirmed by UWM.   You will be contacted to confirm any personal information UWM will need to make your travel arrangements. As a reminder, On-Site Skills Development is included in BrokerX at no cost to you.   

ON-SITE SKILL DEVELOPMENT

COURSE OPTION FAQs

  • BrokerX will span 5 weeks, with Orientation held the week before the 5-week course begins. Per OnCourse Learning requirements, as well as mandates set forth for Nationwide Mortgage Licensing System (NMLS)-approved training, you must attend every virtual class to remain in the BrokerX program.  

    A 1-hour virtual Orientation will be scheduled the week before the session begins.  

    The first 2 weeks (Weeks 1 & 2) will include instructor-led virtual coursework with OnCourse Learning that will count as your 20 hours of SAFE. The second 2 weeks (Weeks 3 & 4) will be self-paced virtual exam prep with OnCourse Learning. The last week (Week 5) will be on-site at United Wholesale Mortgage headquarters in Pontiac, Michigan, with their award-winning Success Track training team. 

  • In accordance with NMLS requirements, you are unable to miss any classes. If you miss a class, you will forfeit your eligibility for the BrokerX program.  

  • OnCourse Learning allows a 10-minute grace period within the scheduled time for each virtual class. If tardiness extends beyond 10 minutes, you will forfeit your eligibility for the BrokerX program. 

  • All participants must have their camera on for the duration of every virtual class. If your camera is turned off, you will forfeit your eligibility for the BrokerX program. 

  • Participants must use a desktop or laptop computer to log in to the virtual classes – any use of cellphones will cause you to forfeit your eligibility for the BrokerX program.  

  • You must attend the session you register for (AM or PM); mixing time slots is not allowed so think of which session works best for you before registering.

COMPREHENSIVE LIVE TRAINING PATH

  • No, you can come and go from the course as it works for your availability. As long as you complete the session within its given time frame.

  • The session will open the Monday your course starts on at 1 p.m. ET and will close on day 14 at 11 p.m. ET.

  • NMLS requirements does not permit any extension, nor does it allow any progress to be carried over to the next session. Therefore, course materials must be completed before day 14 at 11 p.m. ET.

  • While it’s not required, we strongly encourage completing all of the homework. The assigned homework will build on what has been taught in the course to provide the best opportunity to pass your exam on the first attempt.

  • Yes, OnCourse Learning offers optional tutoring. There will be links to sign up for sessions in the course message boards.

INDEPENDENT LEARNING PATH

For any additional questions, please reach out to Support@MortgagebrokerX.com.