Why Working with a Top-Rated Mortgage Lender Benefits Your Clients
One of the biggest advantages independent mortgage brokers have over retail loan officers and banks is the freedom to shop multiple lenders’ loan products to fit their client’s needs.
However, the ability to work with any lender doesn’t mean you should work with just any lender.
As a mortgage broker, the right mortgage lender acts as a vital business partner, funding the loans that make your buyers’ dreams come true and that help grow your business. This, in turn, is a reflection of you and the service you provide your clients.
Here’s how teaming up with a top-rated mortgage lender benefits you and your clients:
Technology
The technology a lender offers the broker directly affects the experience they’re able to provide a borrower. Top lenders enable you to offer online applications, automated electronic document gathering, virtual closings and other buyer conveniences. With the advantage of innovative mortgage tech, brokers can adapt to ever-changing schedules and circumstances while still providing an elite client experience that keeps your clients coming back.
Service
The skill and efficiency of your mortgage lender’s production staff affect your ability to communicate effectively and efficiently with your client. This is where top mortgage lenders truly stand out from the rest of the pack. They offer the level of transparency and service you need to set accurate expectations with your clients and help them progress toward the purchase of their home.
Moreover, features like responsive operations support and knowledgeable account executives can play a major role in your success. Quickly cleared conditions could be the key difference between approval, delay or denial for your buyer.
Speed
Top mortgage lenders pride themselves on speed. They understand the difference a single day can make on a closing and have internal processes and workflows to ensure there are no delays throughout the loan process.
Homebuyers are making a major decision — with their finances and lives — and they’re trusting you to guide them through it. It’s important to make their home-loan experience as fast and easy as possible to help generate repeat and referral business in the future.
Loan Product Offerings
With lenders offering a wide range of loan products, one of the most important services you can offer your clients is matching them to a program that best fits their needs. One size doesn’t fit all when it comes to mortgage loans, and if there’s a lower interest rate or monthly payment available for your client, you want to be able to offer it. Partnering with a lender with limited products could mean limited options for your borrower.
Expertise
While you create business partnerships with mortgage lenders, you also collaborate in real time with the lender’s employees.
There are a few questions you’ll want to ask about your lender(s):
Are they hiring the right people?
Are they always available to talk through questions or concerns?
Are they committed to investing in their people with training and additional opportunities to advance their mortgage knowledge?
These people-centric characteristics may not seem relevant on the surface, but they’ll ultimately affect your ability to offer consistently exceptional service to your clients.
Partnering with a top-rated mortgage lender that’s invested in their staff – and a staff that’s invested in you – means you’ll evolve as the industry does. You can trust that they’ll be armed with the knowledge and skills they need to get the job done and the loan closed.
The mortgage industry is truly a team sport, and the performance of your mortgage lender can be the key to victory. Now that you know some of the many benefits a top-rated mortgage lender provides for your clients and your business, it’s time to find the right partner for you!
Ready to make the switch?
If you’re ready to make the life-changing career switch from retail to wholesale, our team at MortgageBrokerX.com is here to help you every step of the way. Email us today at Info@MortgageBrokerX.com or click “Get Started”.